Why Work at the City of St. Catharines

Why choose the City of St. Catharines

What makes the City of St. Catharines stand out? It’s not just one thing – it’s everything working together. The perks, the people, the flexibility, and the trust. Here, balance isn’t just encouraged – it’s understood. You’re supported to do your best work and live your best life, surrounded by people who care – about the work and about each other.

Proud to be recognized as one of Hamilton-Niagara's Top Employers.

Perks & benefits

We know life doesn’t stop when the workday starts. Our benefits and programs are designed to support your well-being at every stage.

Comprehensive health, dental, vision, and paramedical coverage
Mental health supports, including an Employee and Family Assistance Plan (EFAP)
Health Care Spending Account for extra coverage needs
OMERS defined-benefit pension plan with employer-matched contributions
Flexible work options for eligible roles
Vacation, floater, and sick days to help you recharge

Employee recognition

From everyday appreciation to milestone celebrations, we make time to recognize the people who make our city great.

Annual Employee Appreciation Day
Peer-to-peer recognition and acknowledgement for exceptional work
Recognition night celebrating long-service milestones
Shout-outs for professional achievements in The Scoop newsletter

Culture & connection

Whether it’s a lunchtime walk, a team game night, or a community event, there’s always something bringing people together.

Active social committee organizing events year-round
Sports leagues and other team-building activities
A friendly, welcoming culture where everyone belongs

Learning & development

Growth looks different for everyone - and we make sure there's room for it all.

Leadership and people-leader training programs
In-house and online learning opportunities
Education reimbursement (up to 80%) and support for professional memberships
Paid internships and career development programs

Ready to join us?

Be part of a workplace that understands what matters – balance, belonging, and purpose.

“The City is an amazing place to be. It has taught me so much – not just as a leader but about giving your all. You see how much goes into making the city run – it’s pretty incredible.”

– Jonathan,

ㅤManager, Customer Service

“I’m trusted to manage my own workload – my boss gives me the freedom to do my job and the confidence to do it well.”

– Addie,

ㅤMarketing Coordinator

“I feel supported at work and at home. I’m able to work around life’s needs like doctor’s appointments or attending my daughter’s volleyball game. That kind of flexibility means a lot.”

– Diana,

ㅤAccounts Receivable & Tax Collection